Measures Taken for Safety of Tourists

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The Ministry of Tourism has taken the following measures to ensure the safety and security of foreign tourists:-

i. The Ministry of Tourism has launched the Toll Free Multi-Lingual Tourist Helpline on 8.2.2016. The languages handled by the Tourist Helpline include ten International languages besides English and Hindi, namely, Arabic, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Russian and Spanish. This service is available on the toll free number 1800111363 or on a short code 1363 and operational 24×7 in a year offering a “multi-lingual helpdesk” in the designated languages to provide support service in terms of providing information relating to Travel & Tourism in India to the domestic and International tourists and to assist the callers with advice on action to be taken during times of distress while travelling in India and if need be alert the concerned authorities.

ii. All the Chief Ministers of the State Governments and Administrators of UTs have been asked to take immediate effective steps for ensuring a conducive and friendly environment for all tourists and also requested them to publicize the steps being taken/proposed to be taken to increase the sense of security amongst the present/prospective visitors and also to counter the negative publicity, if any.

iii. The National Tourism Ministers’ Conference convened on 21st August, 2014 in New Delhi resolved that the Departments of Tourism of all States and UTs will work for ensuring the safety and security of tourists, especially women.

iv. Adoption of code of conduct by the Indian travel and tourism industry for Safe and Honourable Tourism, which contains a set of guidelines to encourage tourism activities to be undertaken with respect to basic rights like dignity, safety and freedom from exploitation of both tourists and local residents, in particular women and children.

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